August 27, 2019

Director of Operations

August 27, 2019
Virtual, Virtual
Job Type


Director of Operations


Virtual Office

About Ballotpedia

Ballotpedia is a team of fast learners who are eager to work hard to make the world a better place. We believe the world would be a better place if every voter cast an informed vote in every election in which he or she is eligible to vote. We work long hours to present the available information about elections, candidates, judges, ballot measures, and more in a way that enables our readers to vote with confidence and to act as engaged citizens outside of the polling booth.

Ballotpedia readers, like Ballotpedia staff, are special people. And in 2016, we got curious enough about what made our readers special to commission an in-depth study to answer that question. Here’s an excerpt from the conclusion:

Readers are characterized by their decision to run toward knowledge, instead of retreating. This sense of “onward” characterizes the Ballotpedia readers—they recognized a problem with the media they had been consuming and sought out a different way.

Readers have found and continue to find our articles in droves. It turns out there is an unclaimed audience out there—people who want straightforward facts about political issues, and are willing to read at length instead of just scanning the headlines.

We’re discovering “If you build it, they will come” applies to our work engaging and informing voters: our readers come to our neutral oasis in growing numbers; by 2016, fully 20 percent of American voters read one or more of Ballotpedia’s 250,000+ encyclopedic articles in the six weeks leading up to election day. Mostly, they came from Google. Google has always loved our detailed, well-sourced articles, because their algorithm is excellent at figuring out what their searchers are after.

That search engine dominance got us past one BILLION lifetime pageviews in September 2018, and helped make us the 92nd most-visited website in the U.S. during the month surrounding the November 2018 midterms.

We scarcely had an email list before 2016. We now have over 250,000 subscribers on more than a dozen separate lists. We are working in numerous ways to help put our neutral information in front of people at the times when they most need it. We firmly believe that our readers, and the mindset we help them cultivate, are essential, as too many others in our industry are fighting to get us all addicted to sensational clickbait headlines and the irrational decisions they foster.

And, with all that, we’re just getting started, knowing that the opportunities and growth ahead are limitless. If this is a mission you’d be willing to work hard to achieve, and if this is a team you’d be willing to work hard with, join us.

The Position

Ballotpedia is seeking a Director of Operations to join our organization. This position leads our Operations Department and reports to Ballotpedia’s Chief Operating Officer.  He or she plays a key role in setting Ballotpedia’s organizational strategy by serving as a member of the Executive Team. The Director of Operations oversees our general administration, finance, and human resources functions.  He or she should be detail-oriented, comfortable dealing with confidential and sensitive information, creative, organized, and understand the importance of good internal and external customer service.


As the Director of Operations, you will:

  • Manage Ballotpedia’s payroll system, including running payroll and ensuring necessary changes regarding employment status, benefits, and tax rates are reflected in the system
  • Maintain state and federal compliance, workers compensation insurance policies, and other organizational insurance policies (as a multi-state organization, this is key!)
  • Oversee the hiring and recruiting processes: including working with department heads and managers to assess their talent needs; helping craft job descriptions and publicize job openings; and identifying and maintaining hiring pipelines
  • Work with the Associate Director of Human Resources to manage Ballotpedia’s employee benefits programs
  • Lead Ballotpedia’s annual performance and compensation review process
  • Meet regularly with various staff throughout the organization to discuss performance and personnel issues
  • Be responsible for Ballotpedia’s finances, including actively participating in the annual budgeting process, assisting the Administrative Services Manager in hosting a variety of weekly, monthly, and quarterly meetings regarding organizational spending and revenue; analyzing reports; and managing Ballotpedia’s investments accounts
  • Assist in the development and implementation of internal and the identification of external training and professional development opportunities for new hires and current staff
  • Manage and maintain organizational accounts with a variety of providers
  • Lead the Operations Team, which currently includes the Associate Director of Human Resources. the Administrative Services Manager, and the Executive Assistant

Skills and Qualifications

The Director of Outreach must possess:

  • A demonstrated passion for Ballotpedia’s mission
  • 5+ years of related experience (such as human resource or benefits management, operations, finance and accounting), including experience managing staff
  • Superb organizational skills and a keen eye for detail
  • A desire to work collaboratively with Ballotpedia staff from multiple departments
  • Strong project management skills and the ability to multi-task, set priorities, and follow-through
  • Experience working with Google Apps at the management/administrative level, Quickbooks or similar accounting software, and with Human Resource Information Systems, highly desired
  • Keen self-awareness and a drive toward constant improvement
  • Excellent written and verbal communication skills


In 2015, we identified two core values across our most successful employees: self-awareness and constant improvement. We are aware of our strengths and weaknesses and work to compensate for our weaknesses and lean into our strengths. We humbly receive, and give constructive feedback in order to facilitate our own, and one another’s, constant improvement towards better fulfilling our mission.

The Director of Operations will work remotely from their home location. All Ballotpedia staff work remotely. Ballotpedia uses Google Applications (Gmail, Google Calendar, Drive and more) to accomplish our goals.

Ballotpedia is a results-only work environment (ROWE). A ROWE is a workplace in which every employee is 100% accountable to the results and 100% autonomous over their time. ROWE workplaces have been shown to provide better service to the ultimate customer of the business while also improving employee engagement and work satisfaction. Each employee will be oriented to the principles of a ROWE during new employee training.


Ballotpedia’s compensation package is competitive. In addition to your salary, Ballotpedia offers bonuses based on performance and a $6,500 annual benefits stipend, which may be used to pay for a full benefits package, including health, vision, and dental insurance; and more. Basic life insurance is provided for all benefits-eligible employees. If benefits are not elected, the $6,500 stipend is taxed as regular income and added to your regular compensation.

Additional information can be found in the Ballotpedia Guidebook.

Application Process

Qualified candidates should submit the following application materials in one PDF document:

    • Cover letter detailing your sincere interest in the Ballotpedia's mission/this position and your salary requirements
    • Résumé

Applications should be submitted to Talent Market via this link:

Questions can be directed to Claire Kittle Dixon, Executive Director of Talent Market, who is assisting with the search: [email protected]

Only direct applications will be considered. No phone calls, please.

Talent Market is a nonprofit entity dedicated to promoting liberty by helping free market nonprofits identify talent for critical roles. We provide free consulting and recruiting services to free-market think tanks, policy organizations, research centers, and capacity-building institutions dedicated to advancing the principles of limited government and free enterprise.

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