Acing the Phone Interview

After the application process and the resume review, most interview processes start with an interview over the phone. Here are a couple tips to help you get through to the next round.

Location, Location, Location.

You need to find a quiet and private space to conduct your interview. If you’ll be in your home for the interview and have roommates, give them a heads up beforehand and ask them to keep it quiet. Many times the interview will take place during work hours. If you can’t take the call at your place of work, find a place outside of work you know will work. Coffee shops and parks are poor choices because of background noise and unexpected loud noises like a siren. Instead, look for a library where you can book a private room or a university with an empty classroom.

Preparation

Do your research beforehand. Know the job description and have a printed copy of it in front of you. Check out the organization’s website and know their mission statement. Be prepared to answer common questions like why you want to work at this particular organization and what your greatest accomplishments and memorable learning experiences are. Finally, make sure you have your questions for them ready to go.

Get Physical!

Your physical stance affects your phone presence. Try standing instead of sitting as it gives your diaphragm more power. This can make you speech clearer over the phone and make you sound more confident. Remember to smile! Even if the interviewer can’t see it, they can hear the enthusiasm and energy in your voice and a smile on your face will help you get into that mentality.

Finally, be prompt and ready to take the call at the pre-arranged time. Give yourself 5-10 minutes before the interview to arrive at your quiet place and review the job description, your resume, and your notes.

Now take a deeeeeeep breath. You’ll be great!

Aynsley Harrison is Career Services Coordinator at the Leadership Institute.