By Dec 05,2008

Everybody hates their health care

Ezra has this neat little chart up, which he thinks shows that Brits are much happier with their health care system than Americans. In a way, I suppose it does....

By Dec 04,2008

Sears, seared into her memory

At at least one point in our lives, we’ve all been touched by the infuriating madness of a customer service fiasco. But while being on the receiving end of a...

By Dec 04,2008

Mini-rant

Can I just say that I hate redesigns, almost on principle? Yes, they often make websites look more presentable, but they come without warning and all at once. I need...

By Dec 04,2008

As others see them

No matter how kooky or stupid or hateful you find someone’s religion, philosophy, or ideology, you have an obligation to at least do the leg work and present their ideas...